web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / GP 2013 Web Client com...
Microsoft Dynamics GP (Archived)

GP 2013 Web Client communication error

(0) ShareShare
ReportReport
Posted on by Imad Kassoumah 3,235

I'm able to start GP web client application on the server. When I try to work on a client computer I'm getting an error after Silverlight logging while the application is initializing. The error is

"An error occurred while initializing communication with the server.

Details:

[CrossDomainError]

Arguments: mcc-ts.mcc.com/.../4224

Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See go.microsoft.com/fwlink

Thanks in advance.

*This post is locked for comments

I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    I am receiving the same error however I only get it when trying to use Firefox. Internet Explorer and Chrome work just fine.

  • Imad Kassoumah Profile Picture
    Imad Kassoumah 3,235 on at

    Hi,

    I have the same error even with internet explorer.

  • Ronald Lawrimore Profile Picture
    Ronald Lawrimore 655 on at

    I am having the same issues with multiple versions of IE or Chrome. Funny thing, its works just fine from the actual IIS server.

  • MG-16101311-0 Profile Picture
    MG-16101311-0 26,225 on at

    Did you install the Silverlight certificates on the client computer? You must run the DynamicsGPTrustedApp.msi found under C:\Program Files\Microsoft Dynamics\GP Web Client\GPweb on your IIS server.

    Technically speaking, if you deployed from the GP2013 SP2 DVD image on Partnersource you shouldn't have ran into that issue since when you launch the web client, from any other machine you are prompted to install these certs.

  • Community Member Profile Picture
    Community Member on at

    I am having this cross domain issue arise. I am fairly certain that the client is not always prompted to install Silverlight certs even with DynamicsGPTrustedApp.msi installed. Any guidance on installing the Silverlight certs by hand on the client to check if that will resolve it? Then figuring out why there is no request to install might be fruitful - or I might find it is not my issue.

    I know installing DynamicsGPTrustedApp.msi on the client runs into a different Silverlight error [HttpWebRequest_WebException_RemoteServer] instead of [CrossDomainError] (just a wild try) when trying the Web Client in a browser; also, uninstalling it on the server computer does not affect using Web Client in a browser on the server (i.e., Web client still works).

    I may just have to drop back and do a careful reinstall because I have tweaked a bunch of things along the way. But if you have a quick answer up your sleeve ...

  • mattvs Profile Picture
    mattvs 2 on at

    We have come across exactly the same issue with a scale out installation of the session services. Did you find a resolution?

  • Todd Schultz Profile Picture
    Todd Schultz 5 on at

    None yet. We are on an Azure VM for this installation and we think it maybe surrounds setting up appropriate port endpoints for Silverlight but I think that issue would have been common enough to have found in searches. We've tried endpoints that match, e.g., the Session & Central Service for the Web Client and a few other things. At any rate, no silver(light) bullet yet ;o)

  • Suggested answer
    mattvs Profile Picture
    mattvs 2 on at

    We managed to fix this issue. Our issue was due to the session service and runtime ports installing incorrectly. Basically The install didn't adopt the defaults ports so we ended up with the session service on port 48650 and the runtime 48651. It should have been Session service=48651 Runtime=48652. A reinstall didn't fix the issue so we had to make sure that the SQL database, config files and registry had the correct settings. We had to complete an "netsh http add urlacl" update via cmd and change the http bindings in the registry "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HTTP\Parameters\SslBindingInfo". We also installed the DynamicsGPTrustedApp.msi which completed the fix.  

  • Suggested answer
    Srinivasan Sundaram Profile Picture
    Srinivasan Sundaram 765 on at

    Please follow the instructions in this article (link below). It fixed the issue at my end particularly the resolution (2) stated in the article below.

    http://dynamicsthoughts.wordpress.com/2014/04/25/how-to-solve-gp-2013-web-client-login-issue-on-client-machine/comment-page-1/#comment-104

    Good luck !!!

    SriniS

  • Suggested answer
    Sakthi Profile Picture
    Sakthi 215 on at

    Hi,

    Here the scenario which we have deployed the web client on cloud that to resolve the cross domain error and SSL trust relationship issue.

    sathiya.io/.../cross-domain-error-in-dynamic-gp-2013-web-client.php

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics GP (Archived)

#1
mtabor Profile Picture

mtabor 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans