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Dynamics CRM 2016, 8.1 Version, On-Prem
Hi, I am unable to pass the login screen in internet explorer.
I can log in using a chrome or edge browser, but as soon as I try to use an internet explorer browser it keeps bringing me back to login screen.
Hello Idz
From your problem description it appears to be a specific Internet Explorer issue, I assume that you are using IE11 with latest updates otherwise first review the compatibility list fro CRM 2016
https://support.microsoft.com/en-us/help/3124955/compatibility-with-microsoft-dynamics-crm-2016
If this issue happened suddenly and the day before everything was working fine, I would suggest to clean temporary files and cookies from Settings -> Internet Options
Other tips:
- Make sure to add your CRM URL to the trusted sites ( Security --> Trusted sites --> Sites )
- Add your CRM URL to the compatibility list (Tools -> Compatibility view settings )
If none of that seem to work, you finally can try resetting the browser. (Internet Options > Advance > Reset)
Hope this information helps!
Javier Lopez Colunga
The issue is not with just one computer browser.
It's on every computer internet explorer browser.
We can log in using a chrome and edge browser but we cannot with IE.
Anything related to CRM deployment server?
Hi,
To fix this issue follow steps given in below blog.
nishantrana.me/.../
If found helpful, Please mark my answer verified.
Bipin Kumar
sign-in page doesn't open on a new tab, it stays in the current tab, and as soon as I try to log in it comes back to the sign-in page.
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