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Microsoft Dynamics CRM (Archived)

Set Case Title will be set with subject of received mail.

Posted on by Microsoft Employee

Hi Team

I am using Automatic case creation Rules.

I want to Set Case Title will be set with subject of received mail.

Also i want to set owners ,Account in the Case from the details of  received mail.

*This post is locked for comments

  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Set Case Title will be set with subject of received mail.

    Hi Prashanth,

    Refer this blog - crmbook.powerobjects.com/.../automatic-case-creation

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