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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Power Automate "Reply ...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Power Automate "Reply to Email (V3)" action issue

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Posted on by Inkey Solutions 2,116
Hello Team,
 
We recently used /Reply to email (V3)/ action in power automate and we noticed that when the /Reply All/ equals TRUE, the power automate sends an email to all recipients including the sender of the email. Is there any way or workaround possible to stop sending the email to the sender himself and include only recipients?
 
Any kind of help will be highly appreciated.
 
Thank you
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  • Suggested answer
    RudyZhang Profile Picture
    RudyZhang Microsoft Employee on at
    Hi,
     
    We have analyzed your problem, looked for information and found that there seems to be no out-of-the-box functionality to solve your problem.
     
    We then searched the PowerAutomate forums and found a problem similar to yours, which was solved by creating an /IF/ branch to check if the email is /sender/.
     
     
    Please refer to the following link
     
    https://powerusers.microsoft.com/t5/Using-Flows/Reply-To-Email-V3/td-p/527651
     
    In addition, there is a Microsoft community issue similar to yours, which is solved by removing the sender's email address from the recipient list using the "Filter Array" operation.
     
    Please refer to the following link
    https://answers.microsoft.com/en-us/outlook_com/forum/all/power-automate-reply-to-email-v3-action-issue/db0caf0c-92bd-4146-939a-b91383ef15dc
     
     
     
    I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.
     
    Best Regards,
    Rudy Zhang

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