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Microsoft Dynamics CRM 2011 Setup

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Posted on by CrDynm

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setup cannot continue because there is a pending restart required. Restart the computer and then try running Setup again. For additional detalis see logfile.

Already realized two reboots.

follows logs.

crm50svrsetup

10:19:14| Info| === Log de inicialização da instalação iniciado em 14/04/2015 10:19:14 ===
10:19:14| Info| Bootstrap version: 5.0.9690.1992.
10:19:14| Info| User: crm.
10:19:14| Error| Reboot required -- Key Found: HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce contains Adobe Speed Launcher
10:19:15| Error| Não é possível continuar a Instalação porque há uma reinicialização pendente necessária. Reinicie o computador e tente executar a Instalação novamente., Error, OK
10:19:15| Info| InputResult: OK
10:19:15| Info| Clean up the BITS downloader.

10:39:56| Info| === Setup bootstrap logging started 14/04/2015 10:39:56 ===
10:39:56| Info| Bootstrap version: 5.0.9690.1992.
10:39:56| Info| User: crm.
10:39:56| Error| Reboot required -- Key Found: HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce contains Adobe Speed Launcher
10:53:47| Error| Setup cannot continue because there is a pending restart required. Restart the computer and then try running Setup again., Error, OK
10:53:47| Info| InputResult: OK
10:53:47| Info| Clean up the BITS downloader.

10:54:25| Info| === Log de inicialização da instalação iniciado em 14/04/2015 10:54:25 ===
10:54:25| Info| Bootstrap version: 5.0.9690.1992.
10:54:25| Info| User: crm.
10:54:26| Error| Reboot required -- Key Found: HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce contains Adobe Speed Launcher
11:01:10| Error| Não é possível continuar a Instalação porque há uma reinicialização pendente necessária. Reinicie o computador e tente executar a Instalação novamente., Error, OK
11:01:10| Info| InputResult: OK
11:01:10| Info| Clean up the BITS downloader.

11:01:18| Info| === Setup bootstrap logging started 14/04/2015 11:01:18 ===
11:01:18| Info| Bootstrap version: 5.0.9690.1992.
11:01:18| Info| User: crm.
11:01:18| Error| Reboot required -- Key Found: HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce contains Adobe Speed Launcher
11:10:53| Error| Setup cannot continue because there is a pending restart required. Restart the computer and then try running Setup again., Error, OK
11:10:53| Info| InputResult: OK
11:10:53| Info| Clean up the BITS downloader.

crm50setup

10:19:14| Info| === Log de inicialização da instalação iniciado em 14/04/2015 10:19:14 ===
10:19:14| Info| Bootstrap version: 5.0.9690.1992.
10:19:14| Info| User: crm.
10:19:14| Info| Invoked with command line: "C:\Users\crm\novo\SetupServer.exe"
10:19:14| Info| Running C:\Users\crm\novo\SetupServer.exe
10:19:14| Info| Loading bootstrap library C:\Users\crm\novo\ServerSetup.dll
10:19:14| Info| Microsoft Dynamics CRM is not currently installed.
10:19:15| Error| System requirements check failed.
10:19:15| Info| Closing bootstrap library C:\Users\crm\novo\ServerSetup.dll
10:19:15| Info| Clean up the BITS downloader.

10:19:15| Info| Uninitializing COM.
10:19:15| Info| Uninitialized COM.
10:19:15| Info| Clean up the BITS downloader.

10:19:15| Info| === Log de inicialização da instalação finalizado em 14/04/2015 10:19:15 ===
10:39:56| Info| === Setup bootstrap logging started 14/04/2015 10:39:56 ===
10:39:56| Info| Bootstrap version: 5.0.9690.1992.
10:39:56| Info| User: crm.
10:39:56| Info| Invoked with command line: C:\Users\crm\novo2\SetupServer.exe
10:39:56| Info| Running C:\Users\crm\novo2\SetupServer.exe
10:39:56| Info| Loading bootstrap library C:\Users\crm\novo2\ServerSetup.dll
10:39:56| Info| Microsoft Dynamics CRM is not currently installed.
10:53:47| Error| System requirements check failed.
10:53:47| Info| Closing bootstrap library C:\Users\crm\novo2\ServerSetup.dll
10:53:47| Info| Clean up the BITS downloader.

10:53:47| Info| Uninitializing COM.
10:53:47| Info| Uninitialized COM.
10:53:47| Info| Clean up the BITS downloader.

10:53:47| Info| === Setup bootstrap logging ended 14/04/2015 10:53:47 ===
10:54:25| Info| === Log de inicialização da instalação iniciado em 14/04/2015 10:54:25 ===
10:54:25| Info| Bootstrap version: 5.0.9690.1992.
10:54:25| Info| User: crm.
10:54:25| Info| Invoked with command line: "C:\Users\crm\novo\SetupServer.exe"
10:54:25| Info| Running C:\Users\crm\novo\SetupServer.exe
10:54:25| Info| Loading bootstrap library C:\Users\crm\novo\ServerSetup.dll
10:54:26| Info| Microsoft Dynamics CRM is not currently installed.
11:01:10| Error| System requirements check failed.
11:01:10| Info| Closing bootstrap library C:\Users\crm\novo\ServerSetup.dll
11:01:10| Info| Clean up the BITS downloader.

11:01:10| Info| Uninitializing COM.
11:01:10| Info| Uninitialized COM.
11:01:10| Info| Clean up the BITS downloader.

11:01:10| Info| === Log de inicialização da instalação finalizado em 14/04/2015 11:01:10 ===
11:01:18| Info| === Setup bootstrap logging started 14/04/2015 11:01:18 ===
11:01:18| Info| Bootstrap version: 5.0.9690.1992.
11:01:18| Info| User: crm.
11:01:18| Info| Invoked with command line: "C:\Users\crm\novo2\SetupServer.exe"
11:01:18| Info| Running C:\Users\crm\novo2\SetupServer.exe
11:01:18| Info| Loading bootstrap library C:\Users\crm\novo2\ServerSetup.dll
11:01:18| Info| Microsoft Dynamics CRM is not currently installed.
11:10:53| Error| System requirements check failed.
11:10:53| Info| Closing bootstrap library C:\Users\crm\novo2\ServerSetup.dll
11:10:53| Info| Clean up the BITS downloader.

11:10:53| Info| Uninitializing COM.
11:10:53| Info| Uninitialized COM.
11:10:53| Info| Clean up the BITS downloader.

11:10:53| Info| === Setup bootstrap logging ended 14/04/2015 11:10:53 ===

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Verified answer

Royal King 27,686 on at

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To resolve this issue follow below steps

In CRM server

1.Click Start, click Run and type regedit, and then click OK.

Locate the Registry Key listed in the Setup Log. For example, the Registry Key is HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce.

Right click RunOnce, and then click Delete.

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CrDynm 410 on at

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after performing this action must be restarted the server and I tried to install after the exclusion and the same message was presented

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CrDynm 410 on at

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after performing this action must be restarted the server

and I tried to install after the exclusion and the same message was presented

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Verified answer

Royal King 27,686 on at

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If you are still getting this error i would suggest checking all the registry keys mentioned below ,delete them and restart the server

1. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce

2. HKEY_CURRENT_USER\Software\Microsoft\Windwos\CurrentVersion\RunOnce

3. HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce

4. Right click RunOnce, and then click Delete.

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CrDynm 410 on at

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Thank you.

realized the requested procedure , but the error message continues to be displayed. I performed this procedure on the application server only.

would have some more procedure should I make ?

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Royal King 27,686 on at

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Whatever mentioned in my previous email should have fixed this issue.If not you could remove other registry entries that might also cause these issues.

Expand HKEY_LOCAL_MACHINE SOFTWARE Microsoft and select the Updates folder.

Double-click the UpdateExeVolatile key.

Enter 0 into the Value data field and click OK.

Click File Exit to close Registry Editor

Restart your computer and attempt to run the installation again. If you are still unable to install your product, proceed to part III.

Expand HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control and click Session Manager.

Right-click the PendingFileRenameOperations key and select Delete from the context menu. When prompted, click Yes to confirm the delete operation.

Click File Exit to close Registry Editor

Restart your computer and attempt to run the installation again. If you are still unable to install your product, proceed to part IV.

Expand HKEY_LOCAL_MACHINE SOFTWARE Microsoft Windows CurrentVersion and click Installer.

Right-click the InProgress key and select Delete from the context menu. When prompted, click Yes to confirm the delete operation.

Click File Exit to quit the Windows Registry Editor.

Restart your computer and attempt to run the installation again. If you are still unable to install your product, you may also need to run the ESETUninstaller Tool from Windows Safe Mode.

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Carsten Groth mscrm 2,085 on at

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support.microsoft.com/.../2004114

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