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Microsoft Dynamics CRM (Archived)

Send email while User creation/disabled event

Posted on by 20

Hi all,

could you please guide me, how can i triggered mail while user creation or disabling in Online CRM. I have tried standard workflow but no luck. 

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  • Sam Antony Profile Picture
    Sam Antony 20 on at
    RE: Send email while User creation/disabled event

    Hi Goutam,

    Thanks for the response. Yes I can create workflow when new user created in CRM. But I have another one scenario If i am assign the license for disabled user ,the workflow not triggered because its only update the status in the user entity. do you have any clue for this?

    Thanks

    Sam

  • Verified answer
    gdas Profile Picture
    gdas 50,085 on at
    RE: Send email while User creation/disabled event

    Hi Sam,

    You can send email to other user/Team after creation of user its simple  please find below screenshot . You can not send email when the user  status has been changed as status change option has been disable by default for User entity. You can try with plugin may be but I am not sure.

    sendmail2.png

    sendmail2.png

    Hope this helps.

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