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Microsoft Dynamics CRM (Archived)

Email Router configuration issue

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Posted on by 80

Hi Experts,

Currently, I am working with MS CRM 2015 email router configuration, after configuration out going email is working fine but not incoming. I got the following error

Incoming Status: Failure - Unable to connect to the remote server No connection could be made because the target machine actively refused  it 132.245.68.114:443

and same error logged in to event viewer, details are

#26090 - An error occurred while opening mailbox np_CRMTAXMail@xyz.com. System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 132.245.68.114:443 at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception) --- End of inner exception stack trace --- at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context) at System.Net.HttpWebRequest.GetRequestStream() at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Microsoft.Crm.Tools.Email.Providers.ExchangeServiceBinding.GetFolder(GetFolderType GetFolder1) at Microsoft.Crm.Tools.Email.Providers.ExchangeWSConnector.OpenMailbox() at Microsoft.Crm.Tools.Email.Providers.ExchangePollingMailboxProvider.InitExchangeConnector() at Microsoft.Crm.Tools.Email.Providers.ExchangePollingMailboxProvider.OpenMailbox() at Microsoft.Crm.Tools.Email.Providers.CrmPollingMailboxProvider.Run()

 

 

Thus, need your expert advice to sort it out.

Thanks in advance.

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I have the same question (0)
  • Verified answer
    Manoj Batchu Profile Picture
    1,691 on at

    Hello,

    Based on the error message I think you have configured O365 [https://outlook.office365.com/EWS/Exchange.asmx] Incoming Configuration Profile.

    To Access O365 Exchange EWS URL you need to have Internet access on the server and the URL is not blocked by any Firewalls.

    Check whether you are able to telnet on Port 443.

    telnet outlook.office365.com 443

  • Community Member Profile Picture
    on at

    Hi,

    Our client had the same issue, and the solution is correct, it was setup using Office 365 setup.

    Cleartwo

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