web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics SL (Archived) / Invoice printing blank...
Microsoft Dynamics SL (Archived)

Invoice printing blank when entering selection criteria

(0) ShareShare
ReportReport
Posted on by Jo Wykerd 1,639

Hi there,

If I press Print Preview in Invoice/Memo Forms Report(08760) with no selection criteria, all invoices print to screen. However if I put in any selection criteria of an invoice that had previously shown, the report is blank.  Rptruntime is being populated with what looks like the correct data and the correct clause in the RI_Where field.  However ARPrintQueue is empty.  Somehow ARPrintQueue is not being populated and I cannot find the stored proc that does this. In another company using the same system db but different application db, it works perfectly.  The only difference I can see between the companies is that the on has CPNYID of 30(working) and the other 'WPRSA'(not working).  Not sure if long CPNYID name is a problem.  Is anyone able to help me please?!

*This post is locked for comments

I have the same question (0)
  • Community Member Profile Picture
    Community Member on at
    RE: Invoice printing blank when entering selection criteria

    Hi Jo,

    Check out KB 2791649.

    SYMPTOMS

    AR invoices print blank when you enter any selection criteria.

    CAUSE

    A preprocess on the AR invoice screen populates the ARprintqueue table by using the 07 user. When that user has no rights to the vs_company view, the ARprintqueue table is not populated. In the report there is a link between the vs_company and the arprintqueue tables.  Because the arprintqueue table is not populated, there is no match. The report finds no data and prints blank.

    RESOLUTION

    Resolution 1:

    In Database maintenance>Update databases, select Synchronize All Security & ownership

    Resolution 2:

    Run this statement in Management Studio against the application database.

    grant select on vs_company to [07718158D19D4f5f9D23B55DBF5DF1]

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Pallavi Phade – Community Spotlight

We are honored to recognize Pallavi Phade as our Community Spotlight honoree for…

Congratulations to the October Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics SL (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans