Skip to main content

Notifications

Microsoft Dynamics AX forum
Suggested answer

Cannot start the Microsoft dynamics ax services.

Posted on by Microsoft Employee

When I try to start the AX services I get the following error

" Windows could not start the Microsoft Dynamics AX object server 6.3$01-MicrosoftDynamicsAX service on a local computer

Error2: The system cannot find the file specified."

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Cannot start the Microsoft dynamics ax services.

    Hakim there is no regarding Event getting triggered so i cant find it

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Cannot start the Microsoft dynamics ax services.

    I had a backup for the deleted xppil files. so as per your answer I again pasted the xppil folder to the directory c:\\programfiles\MicrosoftDynamicsAX\60\Server\xppil

    but it is still not working

  • Suggested answer
    Vilmos Kintera Profile Picture
    Vilmos Kintera 46,147 on at
    RE: Cannot start the Microsoft dynamics ax services.

    You should not delete XPPIL folder contents, it is being regenerated on each AOS start. Maybe you have removed some of the subfolders too which are required. Try copying it across from a working instance and see if it helps.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Cannot start the Microsoft dynamics ax services.

    Vilmos and hakim thanks for the responses

    vilmos I was having the issue generating the incremental cil. then i deleted the xppil files and genration of cil got completed. after that  the ax was working fine , and then i stopped using AX for 10 days and when i came back to AX and started the services i am facing this error i dont knwo it may be because of deleting the xppil files or so but i deleted xppil many times before also but it never got stucked like this

  • Suggested answer
    Vilmos Kintera Profile Picture
    Vilmos Kintera 46,147 on at
    RE: Cannot start the Microsoft dynamics ax services.

    Did you try to install/uninstall any components, or have you had any installations that ended up in an error state?

    Was this AX AOS instance running before fine? If yes, what changes have you done since it got broken?

    The error message indicates that there were changes to the underlying file structure of AX, such errors may come for example if you are missing certain DIXF components:

    community.dynamics.com/.../dixf-error-ax2012-cu8

  • Mahmoud Hakim Profile Picture
    Mahmoud Hakim 17,887 on at
    RE: Cannot start the Microsoft dynamics ax services.

    can you check event viewer  and share more details

Helpful resources

Quick Links

Contextual content recommendations & SharePoint Q&A

Instantly access relevant sales materials…

Beyond the DRA Cloud Label Printing

Explore cloud-based label printing within Dynamics 365…

HR Infrastructure Customer merge

Important considerations for HR Customer migrations…

Leaderboard

#1
Andre Arnaud de Calavon Profile Picture

Andre Arnaud de Cal... 283,418 Super User

#2
Martin Dráb Profile Picture

Martin Dráb 223,708 Super User

#3
nmaenpaa Profile Picture

nmaenpaa 101,142

Featured topics

Product updates

Dynamics 365 release plans