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Our client has several SOP invoices that need to have tax added to them. The invoices have been posted. What is the best process for adding taxes to an already posted invoice? Should they do a return in SOP? The order is no longer there to transfer to a new invoice, should they then manually re-enter the invoice with tax?
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Carolyn,
I think you are right on with the return. Do a return and then re-enter the invoice. You might want to suggest using the Copy feature of SOP. Put in your doc type, get a doc number, and then enter the customer ID. Then select the 'Actions' button and choose copy off of the menu. That way they won't have to enter the individual line items. They'll need to fulfill and then add the tax. See below for menu.
Kind regards,
Leslie
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