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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / "E-invoicing service w...
Finance | Project Operations, Human Resources, ...
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"E-invoicing service workspace designer" feature disabled by Microsoft

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Posted on by Darko Bashukoski 14
Greetings,
 
could anyone explain the reasoning behind the following error when trying to enable the /E-invoicing service workspace designer/ feature. So far, I have followed all the steps to enabling this feature. I am on a Tier 2 environment, the Electronic invoicing add-in is installed, Globalization features are enabled. I cannot figure out why this error shows up. Any help would be appreciated.
 
  • Varun_Nemilli Profile Picture
    Varun_Nemilli 2 on at
    "E-invoicing service workspace designer" feature disabled by Microsoft
    I'm facing the same issue. The E invoicing tile is missing again and I have enabled all the feature and setup. In fact I was able to setup a configuration for one Sales invoice. However, the next day the einvoicing disappeared. Is there a bug in this feature or what is happening here ? can anybody please help me here.
  • Verified answer
    Alireza Eshaghzadeh Profile Picture
    Alireza Eshaghzadeh 13,264 Super User 2024 Season 2 on at
    "E-invoicing service workspace designer" feature disabled by Microsoft
    Hi Darko,
    Please follow the provide steps by Judy and if you see that you cannot still activate this feature, please create a support case for Microsoft to troubleshoot the issue. 
  • HAMMAD Alvi Profile Picture
    HAMMAD Alvi 2 on at
    "E-invoicing service workspace designer" feature disabled by Microsoft
    We had the same issue and we were unable to resolve it by following documents. We raised the support request with Microsoft, they confirmed that it is a deployment issue. MS support team deployed a quick fix to enable the feature for us. This is done in Prod, however we are facing the same again in UAT after we restored Prod to UAT. Raised the request again and waiting for their response.
  • Community member Profile Picture
    Community member 8 on at
    "E-invoicing service workspace designer" feature disabled by Microsoft
    Hi all,
    facing the same issue. I am aware the RCS has been replaced by Globalization Studio (I'm on version 39), however the reason why im interested to enable this mentioned feature is because "Electonic Invoicing" tile within GS is not available to me. Please note that I have enabled rest of the feautures as per documentation.



     
  • Darko Bashukoski Profile Picture
    Darko Bashukoski 14 on at
    "E-invoicing service workspace designer" feature disabled by Microsoft
    Hi,
    Thank you for taking the time to try and answer my question. I do understand that RCS is being deprecated. and according to the official docs: Configure Globalization Studio for Electronic invoicing, the feature that I am trying to enable is the workaround. I does not make sense for it to be disabled by default, as it has been added in the latest version 10.0.39. And in the docs, there is no mention of this feature being unavailable at any point. So my question still stands as to why it is disabled.
     
    Furthermore, there is even a video, released one month ago, explaining how to use the feature: Regulatory Configuration Service Merge to Globalization Studio Workspace | TechTalk
  • Kevin Xia Profile Picture
    Kevin Xia Microsoft Employee on at
    "E-invoicing service workspace designer" feature disabled by Microsoft
    Hi,
    You can refer to this official document: Electronic invoicing overview - Finance | Dynamics 365 | Microsoft Learn. Regulatory Configuration Service (RCS) will be deprecated. All new RCS provisioning is stopped as of 10.0.39 GA. The feature is disabled by Microsoft, which has often happened in the past, so check to see if there is another solution or workaround.
    Best regards,
    Kevin
  • Verified answer
    Judy Profile Picture
    Judy Microsoft Employee on at
    "E-invoicing service workspace designer" feature disabled by Microsoft
    Hi, based on the MS document, the E-invoicing service workspace designer feature is affected due to RCS.  ​​​​​​​The E-invoicing service design experience will use the Globalization Studio workspace and will be aligned with the overall RCS merge timeline.
    The reference Documenet:

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