Deleting the CRM Tag from the Subject Line in Outlook

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Posted on by Darrell Fox

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I noticed an ealier post that indicated how to remove the CRM tag number in the subject line of emails. It appears that the answer works for the CRM online component. I cant seem to find the steps to remove the CRM tag number thru the Outlook version of CRM.

Any ideas?

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Gus Gonzalez 27,113 on at

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Settings -> Administration -> System Settings -> Email Tab

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AaronRic 10,035 on at

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I created a blog on this. Check it out at the link below:

community.dynamics.com/.../email-tracking-token-in-dynamics-crm-2011.aspx

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Muhammad Adeel Javaid 5,580 on at

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Settings->Administration->System Settings->Email->Uncheck Use tracking token.

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JDL 5 on at

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This seems like a simple fix...I am using Outlook13 and Windows 8 and I'm new to both. I can't find the menus you're describing in either Outlook or in dynamics. Would there be a different way to get to this option?

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Muhammad Adeel Javaid 5,580 on at

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Here is another fix for you:

http://social.microsoft.com/Forums/en-US/crm/thread/1e5e2571-4256-4f97-b2ec-f57aa7107ecb

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