Hi
My organisation uses tax invoice approval journals as part of a third party AP automation system Exflow and we regularly receive this posting error.
I have used tax invoice approval journals in other organisations and I have never seen this error before. To date our implementation partner and Exflow support team have been unable to resolve this. If I manually key the exact same invoice in the tax invoice register and select the voucher into a tax invoice approval journal and add the same breakdown of expense lines I do not receive this error. Which suggests the problem is with how Exflow loads the tax invoice approval journal, but they have not been able to solve.
Has anybody else ever encountered this before and do you know what it means and how to resolve this? For information we do use ledger accrual schemes on some invoices. But I have not seen this error yet on an invoice with ledger accruals. The GST balances the invoices are in local currency with no exchange rate conversion.
Any suggestions as to the possible cause will be gratefully received.
Regards
Simon
Hi Hana
Thanks for your response unfortunately the links do no relate to the issue I am having. This is happening on invoices that do not have a ledger accrual scheme and they are in local currency so the the exchange rate is 1.0. I have logged this twice with Sign-up software (Exflow) and so far no solution and they can't tell me whether this error is coming from their solution or standard D365. If I could at least narrow that down to standard D365 then I could raise it with Microsoft support. I have escalated it with sign-up support and have a call with them next week. If I find the solution I will post it here.
Best regards
Simon
Hi Simon,
There seems to be a hotfix available for that. Maybe you can check” The accrual amount is greater than the journal amount” error when you try to post a journal.
More related information is in the following links, which we hope will be helpful to you.
Microsoft Dynamics 365 Accrual Schemes - Microsoft Dynamics AX Community
Accruals overview - Finance | Dynamics 365 | Microsoft Learn
Ledger Accruals - Microsoft Dynamics AX Forum Community Forum
Best Regards,
Hana
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