web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Unanswered

Unified Service Desk - 2FA Login Issue

(1) ShareShare
ReportReport
Posted on by

I have used 4.2 version of Unified Service Desk and IE Version 11.0.120.

Login page show Script Error. It's happen while it goes to 2FA verification page and stop working. So i can't login to USD.

https://aadcdn.msauth.net/shared/1.0/content/js/ConvergedSA_Core_Mo6I0DsW-MZchJUID3ZcbA2.js

Capture.JPG

I have the same question (0)
  • Nya Profile Picture
    29,060 on at
    RE: Unified Service Desk - 2FA Login Issue

    Hi,

    It is recommended to create a ticket to MS for more help.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 60 Super User 2025 Season 2

#2
Siv Sagar Profile Picture

Siv Sagar 52 Super User 2025 Season 2

#3
Daniyal Khaleel Profile Picture

Daniyal Khaleel 36 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans