web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Unanswered

Unified Service Desk - 2FA Login Issue

(1) ShareShare
ReportReport
Posted on by

I have used 4.2 version of Unified Service Desk and IE Version 11.0.120.

Login page show Script Error. It's happen while it goes to 2FA verification page and stop working. So i can't login to USD.

https://aadcdn.msauth.net/shared/1.0/content/js/ConvergedSA_Core_Mo6I0DsW-MZchJUID3ZcbA2.js

Capture.JPG

I have the same question (0)
  • Nya Profile Picture
    29,064 on at

    Hi,

    It is recommended to create a ticket to MS for more help.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
ManoVerse Profile Picture

ManoVerse 33 Super User 2026 Season 1

#2
Mallesh Deshapaga Profile Picture

Mallesh Deshapaga 32

#3
11manish Profile Picture

11manish 31

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans