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Service | Customer Service, Contact Center, Fie...
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Unified Service Desk - 2FA Login Issue

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Posted on by

I have used 4.2 version of Unified Service Desk and IE Version 11.0.120.

Login page show Script Error. It's happen while it goes to 2FA verification page and stop working. So i can't login to USD.

https://aadcdn.msauth.net/shared/1.0/content/js/ConvergedSA_Core_Mo6I0DsW-MZchJUID3ZcbA2.js

Capture.JPG

  • Nya Profile Picture
    29,064 on at

    Hi,

    It is recommended to create a ticket to MS for more help.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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