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Customer experience | Sales, Customer Insights,...
Answered

Error in Rich Text Editor Control of multiple-line text field

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In the 2020 release wave 2 that we have new control for multiple line of text type field. URL as the following: https://nishantrana.me/2020/08/12/rich-text-editor-control-in-dynamics-365-2020-release-wave-2/

We have tested this control in "Description" field in Event and find out the content not appear correctly. Screenshot as below:

pastedimage1622776312648v1.png

In Event portal:

pastedimage1622776368365v2.png

Is it a bug on this control? Or it is not supported in Event portal?

Thanks & warm regards.

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  • Verified answer
    Nya Profile Picture
    29,060 on at

    Hi,

    The Rich Text Editor Control only works in the form of the entity. If you’d like to customize the format of the Description in Event Portal, you need to customize the Event Portal.

    Here is an article about the preliminary preparation.

    Change appearance, branding and styling of a Dynamics Event Management Portal — Amey Holden | ABC Enthusiast & Power Platform Specialist

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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