Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Exchange Log On - Logi...
Microsoft Dynamics GP (Archived)

Exchange Log On - Login Failed

(0) ShareShare
ReportReport
Posted on by Community Member Microsoft Employee

Hi All,

 

Error message 'Login Failed Check your login information & try again.

I'm using 64 bit Outlook & already set in System Preferences as Exchange. 

I log in as domain user as statement. My defaulted outlook account is accounts@xxxx.xx. This outlook account can send & received email successfully. But this email account is not an Office 365.

I already try a few times key-in as below but still failed.

Email Address: accounts@xxxx.xx

Password: statement windows id password

Login ID:

Email Address: accounts@xxxx.xx

Password: statement windows id password

Login ID: Domain\statement

Email Address: accounts@xxxx.xx

Password: outlook account password

Login ID: Domain\statement

Kindly advise setup that I need to check to prevent this error.

Thank you.

Best regards,

Aini Hashim

*This post is locked for comments

  • L Vail Profile Picture
    L Vail 65,271 on at
    RE: Exchange Log On - Login Failed

    Also,

    You either need exchange server or be using a 32-bit copy of Office in order to use MAPI

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Exchange Log On - Login Failed

    Hi Vince,

    You have to check whether the email is on exchange server or not. In my case it is not. So the other choice is using MAPI instead of Exchange (setting in System Preferences - Administration >> Setup >> System >> System Preferences ). If using MAPI, you need to have a default outlook profile in pc that use to send the email statement.

    Thank you.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Exchange Log On - Login Failed

    Hi, is this case resolved? if yes, can you share what have you done ? I'm facing the same thing as well, appreciate if you could share the resolution.

    thanks.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans