I want to configure mail server using my own outlook mailbox in my D365 test environment

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Posted on by Stone Huang

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Hi Guys,

I have an my own D365 test envirnoment, I want to try to configure my outlook mailbox to receive and send mail by D365 and sync calendar, But when I was testing the mailbox, it prompted：“Testing and enablement failed because the Exchange mailbox with the email address "hdjgreen@outlook.com" could not be found in the Exchange environment associated with the email server profile "Outlook." If you are connecting to Exchange Online, verify that your mailbox has a license assigned. Exchange error code: ErrorNonExitentMailbox.”

I wonder if I need any other configurations, such as on my email account，By the way, the mailbox I used when applying for D365 is not the same as the mailbox I used to send and receive mail, although they both used Outlook mailboxes

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Dynamics 365 general

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