System Message 12306: Payment batch should be released after the corresponding invoice(s) is released.
There do not appear to be any unreleased invoice and memo batches that have invoices that are having payments applied on the payment application batch, so I'm not sure what this message is trying to tell me. Does anyone have any information to help?
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Hi Danny,
One good way to find out what is holding up the batch is to run a debug on the batch. Go to KB article 844597. There you will find a file called AR Debug. Download that file and load it into SQL Server Management Studio. Replace the X's in the script with the AR batch number.
Run the script. It will give you the database records for this batch and also which invoices have payments trying to be applied against them. Then, once you have all the invoice numbers, you can research each invoice to see if it is released. If you find unreleased invoices in Ardoc, you can then note the batch number and find the batch.
Let me know if you have any questions.
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