I submitted a import file with 5 rows and the file stuck on "submitted" I checked system jobs and that job is not present in the window.
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I think it would be
Microsoft Dynamics CRM Asynchronous Processing...
But I only had 2013 on-prem to check right now.
There are, actually, two of them (the other one has "maintenance" added to the name) - just restart both and see if it helps
It is called exact "async service"?
Usually, restarting the async service helps:
crmbusiness.wordpress.com/.../crm-2011-import-stuck-on-submitted
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