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Hi all,
When we try to post a Credit Memos for an item we get this error message below :
Could you please guide me to find the source of this problem.
Best Regards,
Ycef
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If you don't have the item but still want to raise the credit memo for supplier, delete the line (highlight the line and hit F4). Then create a new line of type 'G/L Account', and on the 'No.' field put GL Account to post credit to. You can put any description into it and posting such invoice will not affect stock, but will debit the vendor.
Robertas
Hi Robertas,
Thank you for the reply,
do you know how can we delete this line or validate the credit memo?
BR,
Oranol
Hi Oranol,
that is the purchase credit memo you're posting, with the Item on it's line. It means system tries to 'return' the item to the supplier, that is, reduce the inventory. From the error message I understand that there isn't inventory of this combination of Item / Variant / Serial No.
Robertas
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