web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Field Service

(0) ShareShare
ReportReport
Posted on by 80

Hi,

I read a article about Field Service lifecyle and there is a sentence that ı dont understand.It is"Once assigned to a resource (field agent), the field agent will be notified and they can accept or reject the work order schedule."Which entity  and  field include accept or reject information?where the field staff are doing this?

*This post is locked for comments

I have the same question (0)
  • TomSmelser Profile Picture
    1,570 on at
    RE: Field Service

    Selda,

    Try the Approval entity. It has Approval status. A lookup with Accept/Reject.

    Good luck!

  • TomSmelser Profile Picture
    1,570 on at
    RE: Field Service

    Selda,

    Try the Approval entity. It has Approval status. A lookup with Accept/Reject.

    Good luck!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Mansi Soni – Community Spotlight

We are honored to recognize Mansi Soni as our August 2025 Community…

Congratulations to the July Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
Community Member Profile Picture

Community Member 2

#2
Christoph Pock Profile Picture

Christoph Pock 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans