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Customer experience | Sales, Customer Insights,...
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Uploaded images can't be used in emails or even displayed

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Posted on by 5

Hello,

after "successfully" uploading images to use in a commercial email, I cannot select the image in the asset library.

When I navigate to  Marketing > Marketing content > Images, select the image and click on the images URL anew tab opens and displays the following message

{"code":"UnknownError","message":""}

Has anyone had a similar problem? I could not find anything relatable in the forum.

Best regards and many thanks in advacne,
Ulur

I have the same question (0)
  • Suggested answer
    Steve Zhao2 Profile Picture
    on at
    RE: Uploaded images can't be used in emails or even displayed

    Hi Ulur,

    It seems that this is a bug. You would better raise a ticket to consult Microsoft.
    https://admin.powerplatform.microsoft.com/support

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