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Lookup field(Mobile)

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Posted on by Community Member Microsoft Employee

Hi, when i use Dynamics CRM for Mobile Application the contact lookup in Case entity show only 50 contacts but i have more than 2000 contacts .Can anyone help me with this problem.

Thank you for your help.

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Thomas David Dayman 11,323 on at

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RE: Lookup field(Mobile)

You can increase the number of records shown by going into the personal settings and changing it to 250 records. There's a limit possibly to stop SQL Timeouts.
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Community Member Microsoft Employee on at

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RE: Lookup field(Mobile)

you can search by typing the full name or starting with the first letter of the contact's name
Community Member Microsoft Employee on at

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RE: Lookup field(Mobile)

@ Andrii Butenko thank you for your response, I can see the contact when i type its name but i want know why the lookup didn't show all contacts.
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a33ik 84,323 Most Valuable Professional on at

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RE: Lookup field(Mobile)

Hello,

I believe this is OOB limitation. Try to start entering contact name for which you want to create a case.