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Small and medium business | Business Central, N...
Answered

How to exclude quarantined QA/production inventory from QOH less demand?

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Greetings!
 
I recently joined a company using Business Central, and I am trying to configure the system to show a truly accurate "Available Inventory" figure on the Item Card without requiring manual investigation every time.
For example, on an Item Card (Item 123456789), I currently see:
  • Quantity on Hand: 11
  • Demand Quantity: 13 (a mix of open Sales Orders and Production Order component requirements)
  • Qty. on Hand less Demand: -2
  • Supply Quantity: 7
In theory, Qty. on Hand less Demand should represent my current availability. However, the -2 is highly inaccurate for what is actually usable.
When drilling down into the warehouse bins, I can see that out of the 11 units on hand, 6 are sitting in a specific Quality Assurance bin (which we call QARMA) because they just failed a QA inspection at the end of the production line. These 6 units are completely unusable for production or sales and are awaiting a vendor return. Because they are still counted in the overall Quantity on Hand, BC thinks they are available to satisfy demand.
I have two main questions for the group:
  1. Quarantining Post-Production: Is there a standard way to immediately isolate items when they fail QA so they are blocked from being looked at as available inventory, specifically excluding them from calculations on the Item Card?
  2. Preventative/Incoming Inspection: We also lack an incoming inspection process. What is the best practice in BC for setting up an incoming inspection bin or location where items must pass QA before they are moved into an "Available" status, preventing them from hitting the production line in the first place?
I want our team to see true availability at a glance without having to dig into bin contents for every item. If you need any specific details about our current Location or Directed Put-Away and Pick configurations to help point me in the right direction, I’m happy to provide them.
 
Thank you in advance for your help!
I have the same question (0)
  • Verified answer
    AndrewThomas81 Profile Picture
    2,294 on at
    Available inventory will always consider everything, everywhere - inventory availability always needs to consider 3 things, what, where and when.
     
    So you can move inventory to a QC location, this doesn't change overall availability but it does on your shipping locations.
     
    A quarantine location can achieve the same as a QC location.
     
    Where items need to be returned, a purchase return order should be raised
     
    Kind Regards
     
    Andrew Thomas FCCA MCP
    YouTube - Use Business Central
    LinkedIn
     
  • Suggested answer
    YUN ZHU Profile Picture
    102,389 Super User 2026 Season 1 on at
    Hi, Try the latest quality management module.
    Business Central 2026 release wave 1 (BC28): Quality Management module (Evaluate the quality of goods and materials)
     
    Thanks.
    ZHU
  • Verified answer
    OussamaSabbouh Profile Picture
    18,239 Super User 2026 Season 1 on at
    Hello,
    For this case, don’t rely only on the Item Card Quantity on Hand, because it still includes stock sitting in bins like your QARMA bin. The standard BC approach is to manage this through warehouse availability / bin setup, not by changing the item inventory itself: move failed QA stock to a quarantine/QA bin that is not pickable for sales or production, for example using a bin type that is not used for picking, or a separate QA/quarantine location if you want clearer separation. BC’s warehouse availability logic can respect things like quarantined items, locked/dedicated bins, and non-pickable quantities when creating picks, but the Item Card inventory total will still show physical stock unless you customize/report a “true available” field. For incoming inspection, receive items into a RECEIVE / inspection / QA bin, then only move or put-away accepted items into normal pickable bins after QA; rejected items should stay in quarantine or be moved to vendor return handling. So the practical answer is: configure QA/quarantine bins as non-pickable, use warehouse movements/put-away after inspection, and if users need this number directly on the Item Card, add a small customization or report that shows Qty. in Pickable Bins minus Demand instead of total Quantity on Hand.
    Regards,
    Oussama Sabbouh
  • Gerardo Rentería García Profile Picture
    27,507 Most Valuable Professional on at

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