web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

Forms Pro Survey Response not showing on Case timeline after regarding is set to a Case record

(1) ShareShare
ReportReport
Posted on by 16
 I have built a Power Automate flow that is triggered when a new Forms Pro Survey Response record is created. The flow updates the Regarding field on the response record so the response record gets displayed on the associated case timeline. Although I can see the correct case is getting populated in the Regarding field, the response record is not getting displayed on the applicable case timeline. 
 
Does not appear on the case records' timeline: 
I have the same question (0)
  • Verified answer
    Shaner2112 Profile Picture
    16 on at
    After I created a Many-to-one relationship for msfp_surveyresponse to incident, the survey responses started to be displayed on the applicable case timeline. I am considering this resolved. 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 101 Super User 2026 Season 1

#2
11manish Profile Picture

11manish 83

#3
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 69 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans