Data Management export issue

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Posted on by Afazal

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Dear All,

I created the export job in data management successfully as below when i clicked on download file to export data into excel, system go into error:

error screenshot:

is am missing any setting or what any help please...

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Ramit Paul 22,809 Most Valuable Professional on at

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Hi,

can you try in different browser and check? assuming this data entity has no custom code written.
Harshal Jain 162 on at

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Seems a browser problem. Please try in other browser.
Afazal 145 on at

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Yes, i checked it in different browser, same error.

There is a setting of shared working directory in data management framework, is this may be due to this or not ..
Waed Ayyad 9,222 Super User 2026 Season 2 on at

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Hi @Afazal,

Do you have any custom code on the data entity? Can you try another data entity?

Regards,

Waed Ayyad

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Layan Jwei 8,408 Super User 2026 Season 2 on at

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Hi Afazal,

When you click on the validate near "Shared working directoy", do you get an error? maybe it can give you an indication on what is wrong

if you just want the exported file to test something, then maybe try filling this field with an existing local path like "c:\temp\dixf"

Thanks,
Layan Jweihan
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Alireza Eshaghzadeh 15,271 Super User 2026 Season 2 on at

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Hi Afazal,

Please check on DMF parameters if you can validate service access to directory by "Validate" function. Do you get any error message?

The error can be related to connection to the azure blob, or one service is down. Can you check if all required services are up and running?