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Data Management export issue

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Posted on by 113
Dear All,
 
I created the export job in data management successfully as below when i clicked on download file to export data into excel, system go into error:
 
error screenshot:
 
 
is am missing any setting or what any help please...
  • Verified answer
    Alireza Eshaghzadeh Profile Picture
    Alireza Eshaghzadeh 13,564 Super User 2025 Season 1 on at
    Data Management export issue
    Hi Afazal,
    Please check on DMF parameters if you can validate service access to directory by "Validate" function. Do you get any error message?
    The error can be related to connection to the azure blob, or one service is down. Can you check if all required services are up and running?
  • Suggested answer
    Layan Jwei Profile Picture
    Layan Jwei 7,679 Super User 2025 Season 1 on at
    Data Management export issue
    Hi Afazal,

    When you click on the validate near "Shared working directoy", do you get an error?  maybe it can give you an indication on what is wrong

    if you just want the exported file to test something, then maybe try filling this field with an existing local path like "c:\temp\dixf"
     
    Thanks,
    Layan Jweihan
    Please mark this answer as "Verified" if it solved your issue. In order to help others who will face a similar issue in the future
  • Waed Ayyad Profile Picture
    Waed Ayyad 7,257 Super User 2025 Season 1 on at
    Data Management export issue
    Hi @Afazal,
     
    Do you have any custom code on the data entity? Can you try another data entity?
     
     
    Regards,
    Waed Ayyad
     
    Please mark this answer as "Verified" if it solved your issue. In order to help others who will face a similar issue in the future
     
  • Afazal Profile Picture
    Afazal 113 on at
    Data Management export issue
    Yes, i checked it in different browser, same error.
    There is a setting of shared working directory in data management framework, is this may be due to this or not ..
     
  • Harshal Jain Profile Picture
    Harshal Jain 162 on at
    Data Management export issue
    Seems a browser problem. Please try in other browser.
  • Suggested answer
    Ramit Paul Profile Picture
    Ramit Paul 22,313 Most Valuable Professional on at
    Data Management export issue
    Hi,
     
    can you try in different browser and check? assuming this data entity has no custom code written.

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