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Microsoft Dynamics CRM (Archived)

Reporting Error in CRM

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Posted on by 115
Hi guys,

We've had a CRM for a client setup for the past 9 months. After installing Rollup 11 just over a month ago, the reports stopped working (I cannot be sure if the reports stopped working exactly at the time of the RU, as the client did not alert me to it until later)

Now, when running reports we get a generic Dynamics CRM has encountered an error. Upon inspection of the system logs we get this error :-

Event Type: Warning Event Source: ASP.NET 2.0.50727.0 Event Category: Web Event Event ID: 1310 Date: 15/09/2010 Time: 10:53:51 AM User: N/A Computer: TSVDCR01 Description: Event code: 3006 Event message: A parser error has occurred. Event time: 15/09/2010 10:53:51 AM Event time (UTC): 15/09/2010 12:53:51 AM Event ID: 75dc86eac369430f8091f1641eb42964 Event sequence: 121000 Event occurrence: 3 Event detail code: 0

Application information: Application domain: /LM/W3SVC/2/ROOT-1-129289255822316700 Trust level: Full Application Virtual Path: / Application Path: C:\Program Files\Microsoft Dynamics CRM\CRMWeb\ Machine name: TSVDCR01

Process information: Process ID: 2036 Process name: w3wp.exe Account name: NT AUTHORITY\NETWORK SERVICE

Exception information: Exception type: HttpParseException Exception message: The base class includes the field 'reportViewer', but its type (Microsoft.Reporting.WebForms.ReportViewer) is not compatible with the type of control (Microsoft.Reporting.WebForms.ReportViewer).

Request information: Request URL: http://travelsmart.letsgosunshine.org:5555/CRMReports/rsviewer/reportviewer.aspx Request path: /CRMReports/rsviewer/reportviewer.aspx User host address: 123.243.115.194 User: {764fbc98-d600-df11-8642-005056ae72b2} Is authenticated: True Authentication Type: CrmPostAuthentication Thread account name: NT AUTHORITY\NETWORK SERVICE

Thread information: Thread ID: 16 Thread account name: NT AUTHORITY\NETWORK SERVICE Is impersonating: True Stack trace: at System.Web.Compilation.AssemblyBuilder.AddBuildProvider(BuildProvider buildProvider) at System.Web.Compilation.BuildProvidersCompiler.ProcessBuildProviders() at System.Web.Compilation.BuildProvidersCompiler.PerformBuild() at System.Web.Compilation.BuildManager.CompileWebFile(VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVirtualPathObjectFactory(VirtualPath virtualPath, HttpContext context, Boolean allowCrossApp, Boolean noAssert) at System.Web.Compilation.BuildManager.CreateInstanceFromVirtualPath(VirtualPath virtualPath, Type requiredBaseType, HttpContext context, Boolean allowCrossApp, Boolean noAssert) at System.Web.UI.PageHandlerFactory.GetHandlerHelper(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath) at System.Web.HttpApplication.MapHttpHandler(HttpContext context, String requestType, VirtualPath path, String pathTranslated, Boolean useAppConfig) at System.Web.HttpApplication.MapHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Custom event details:

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Our setup is :-

Win 2003 CRM Server with RU12 installed Win 2003 SQL Server with SQL 2005

Both on same domain, I have also checked privledges through AD as well as on the SQL databases, and all appears to be in order. Looking through SQL logs I cannot find anything that raises an error when the reports fail.

We can produce reports manually from either server by navigating to http://reportserver/reports

Any ideas?

Thanks

George

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I have the same question (0)
  • Tobias Hultbäck Profile Picture
    65 on at

    Hi George!

    Any luck with this? I Have the sae error I think. This error occured after rollup13.

    // Tobias

  • George Darwent Profile Picture
    115 on at

    Hi Tobias,

    Nope, I haven't had a solution to this yet :(

    Fortunatly the client is not using reporting so it isn't much of an issue at the moment, however I'd still like to fix it, I believe it broke going from RU 10 - RU 11. I have not yet installed RU13.

    I haven't had a chance to look at it for a while - let me knnow if you come up with any solutions!

  • Tobias Hultbäck Profile Picture
    65 on at

    Hi George,

    This is now solved in our installation. In rollup13 there is an update for the report viewer from 2005 to 2008. This update registrates new dll files. Somehow the rollup13 installation didn't registrate these files into the web.config file for crm. After putting in them manually the reports worked again.

    Maybe this also is the case for you..?

  • Jo Mistry Profile Picture
    20 on at

    Hi Tobias

    I have the same error. What changes did you apply manuall to your web.config ?

    Many thanks

  • Community Member Profile Picture
    on at

    Hi guys i have documented this issue on my blog site as i came across this post whilst looking for the solution myself.

    it can be found here:

    Reporting Error Blog

    Hope this helps
    Wbr
    Phil

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