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Approval User Setup -- salesperson/purchase user ID does not exist

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Posted on by JE-20081519-0

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Hi:

Upon trying to request an approval for a Purchase Invoice, the error message shown below appears.

How do you know what to fill in, within the Approval User Setup window for this column, so that this error doesn't appear?

Thanks!

John

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Dynamics 365 Business Central

Dynamics 365 Business Central

Dynamics 365 Business Central

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Jun Wang 7,454 Super User 2024 Season 2 on at

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Approval User Setup -- salesperson/purchase user ID does not exist

to be able to use workflow, a user needs to be populated on the approval user setup page first. You could check out that page and fill in missing information.
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YUN ZHU 74,148 Super User 2024 Season 2 on at

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Approval User Setup -- salesperson/purchase user ID does not exist

Hi, It looks like your Approver Type is Salesperson/Purchaser, which requires the settings shown in the second screenshot.

Hope this helps.

Thanks.

ZHU
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gdrenteria 12,546 Most Valuable Professional on at

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Approval User Setup -- salesperson/purchase user ID does not exist

Hi

I hope this can help you

MSDYN365BC - Workflow 5 Demo - Approver Type=Salesperson/Purchaser (youtube.com)

Best

GR

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