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Small and medium business | Business Central, N...

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Approval User Setup -- salesperson/purchase user ID does not exist

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Posted on by JE-20081519-0

3,214

Hi:

Upon trying to request an approval for a Purchase Invoice, the error message shown below appears.

How do you know what to fill in, within the Approval User Setup window for this column, so that this error doesn't appear?

Thanks!

John

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Dynamics 365 Business Central

Dynamics 365 Business Central

Dynamics 365 Business Central

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Gerardo Rentería Ga... 25,225 Most Valuable Professional on at

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Hi

I hope this can help you

MSDYN365BC - Workflow 5 Demo - Approver Type=Salesperson/Purchaser (youtube.com)

Best

GR

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YUN ZHU 95,593 Super User 2025 Season 2 on at

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Hi, It looks like your Approver Type is Salesperson/Purchaser, which requires the settings shown in the second screenshot.

Hope this helps.

Thanks.

ZHU

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Jun Wang 8,202 Super User 2025 Season 2 on at

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to be able to use workflow, a user needs to be populated on the approval user setup page first. You could check out that page and fill in missing information.

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