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Approval User Setup -- salesperson/purchase user ID does not exist

Posted on by 169
Hi:
 
Upon trying to request an approval for a Purchase Invoice, the error message shown below appears.
 
How do you know what to fill in, within the Approval User Setup window for this column, so that this error doesn't appear?
 
Thanks!
 
John
 
 
  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 7,334 Super User 2024 Season 2 on at
    Approval User Setup -- salesperson/purchase user ID does not exist
    to be able to use workflow, a user needs to be populated on the approval user setup page first. You could check out that page and fill in missing information.
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 71,222 Super User 2024 Season 2 on at
    Approval User Setup -- salesperson/purchase user ID does not exist
    Hi, It looks like your Approver Type is Salesperson/Purchaser, which requires the settings shown in the second screenshot.
     
    Hope this helps.
    Thanks.
    ZHU
  • Suggested answer
    gdrenteria Profile Picture
    gdrenteria 10,415 Most Valuable Professional on at
    Approval User Setup -- salesperson/purchase user ID does not exist

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