Sales return from the POS is not marked with the sales order

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Posted on by imran ul haq

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Hi Friends,

I Have a query regarding the sales return from the POS, actually I make the sale from POS and return it, Now when I post the retails statement sales order and the return sales order is not marked with each other. Can anyone advise me whether this is the standard behavior or is there any setup or hotfix is available to resolve this issue.

I am using AX 2012 R3

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guk1964 10,877 on at

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RE: Sales return from the POS is not marked with the sales order

There was an issue with returns being processed in the same shift with Moving Average cost - hotfix KB 3139018 - maybe that is relevant to your system
imran ul haq 3,945 on at

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RE: Sales return from the POS is not marked with the sales order

Hi Hassan,

We are using AX 2012 R3 CU 13 (6.3.6000.151)

Hi Sukrut,

But I believe it should mark when we are creating the sales return order by selecting the original sales order.
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Sukrut Parab 71,647 Moderator on at

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RE: Sales return from the POS is not marked with the sales order

I am not sure if automatic marking functionality is available in POS but when you create return in AX , it does not automatically mark return invoice voucher with with sales invoice .
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Hassan_rulz 3,801 on at

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RE: Sales return from the POS is not marked with the sales order

Please share CU version?