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Product receipt button greyed out on a confirmed PO

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Posted on 23 Aug 2017 08:47:53 by AngelAX

245

Good Day

I have a confirmed PO that has 3 line items.

2 of the line items have been receipted and invoiced.

When we try to receipt the last line item, the option is greyed out.

Please assist

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Answers (2)

AngelAX 245 on 16 May 2020 at 14:50:48

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RE: Product receipt button greyed out on a confirmed PO

Thanks Jay,Noted
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Jay Barot 1,502 on 11 May 2020 at 10:31:54

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RE: Product receipt button greyed out on a confirmed PO

Dear AngleAX,

For your information please.

If PO is approval status is confirmed and status is open order means there is some quantity which you still have to receive and product receipt button is grayed out because of following reasons:

1) Vendor is on hold (in my case this was the reason, somebody has updated vendor details and forgot to change the vendor on hold to "Never")

2) Delivery reminder is showing zero/blank for that line item. (you can update the delivery reminder)
AngelAX 245 on 23 Aug 2017 at 13:30:32

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RE: Product receipt button greyed out on a confirmed PO

Hi Viesturs

That worked. Thank you everyone for your prompt responses and assistance. I'm so happy :)

Regards

AngelAX
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Goloknath on 23 Aug 2017 at 10:54:55

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RE: Product receipt button greyed out on a confirmed PO

Hi Angel,

Check if the 3rd line haven't been received already. If that's not the case - to change it back to open order click "Request change" and check 3rd line delivery reminder and resubmit the PO for approval

Regards,

V
AngelAX 245 on 23 Aug 2017 at 10:44:46

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RE: Product receipt button greyed out on a confirmed PO

I see that the status for the PO is invoiced, should it not be open order.

If that's the case, how can we change the PO back to an open- order?