I have a customer that uses workflow approvals on the purchasing processes. It starts with a Purchase Quote and then flows into a Purchase Order. Our issue is that there is a purchasing manager who is also a workflow administrator. He is also responsible for reviewing the PO's and occasionally making changes (such as adding line items and/or changing amounts). Now the PO's are setup to go to approvals based on department, but when he makes changes and submits for approval, it goes to his direct approver instead. Is there a step or setup we may be missing?
Please advise. Look forward to a response.
JG
