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Dynamics 365 Community / Forums / Microsoft Dynamics SL (Archived) / Has anyone had issues ...
Microsoft Dynamics SL (Archived)

Has anyone had issues exporting from SL to Exchange in Windows 7?

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Posted on by Community Member

Has anyone had issues exporting from SL to Exchange in Windows 7?

I get the message below:

Crystal Helper Executable has stopped working

Windows is checking for a solution to the problem...

 

Thanks,

Chuck

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  • Verified answer
    Carolyn Kolpien Profile Picture
    Carolyn Kolpien on at

    Hi Chuck,

    What version of Microsoft Office are you using?  If you are using Office 2010, it is not supported for use with SL version 7.0 and the export using MAPI will generate the error that you describe.   I tested this functionality with Office 2007 and it seems to work fine.

  • Community Member Profile Picture
    Community Member on at

    Carolyn

    We are using Office 2010 so that must be the reason.

    Do you know of any workarounds?

    Thanks,

    Chuck

  • Carolyn Kolpien Profile Picture
    Carolyn Kolpien on at

    Hi Chuck,

    Unfortunately I don't have any work arounds at this time.  We don't even have that combination in a test environment since we know they don't function well together and it hasn't been tested.  I'm sorry I don't have a better answer.

  • Community Member Profile Picture
    Community Member on at

    Ok.  Thanks for your time.

    Chuck

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