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Hi all.
I'd like to send an email in a customer journey and stop sending it in, for example, a month later.
But the rest steps need to be processed.
What should I do?
Happy new year!
Hi Niheel,
It is possible to set an expiry time for emails in the customer journey, but this time cannot be dynamic, it can only be a fixed time point.
So the stopping of emails after one month as stated in your example can only be done by you manually setting a specific date after one month.
But it has little impact on journey, as the start time of journey is fixed and there is not a lot of dynamic time present during the course.
Here is an example.
I set the first email to have expired yesterday, while the second email was not set.
When the journey is live, there will be a waring message.
And I will only receive the second email.
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