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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / How to use the collect...
Microsoft Dynamics AX (Archived)

How to use the collections section

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Posted on by Community Member

Hi

I am trying to find a user guide or somewhere that I can learn how to use the collections section in AX 2012.  We have been using AX for over a year now but still chase customers using spreadsheets etc.  I want to be able to utilise the collections section on AX so that we can automatically send dunning letters and automate our processes.  Is there anywhere I can get hold of this info or can someone give any advice on this?

Thanks

Simon

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  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 304,134 Super User 2026 Season 1 on at

    Hi Simon,

    Crispin already shared a link to the documentation. The next link will be a similar one, but it is the landing page for collections and credit management: docs.microsoft.com/.../collections-and-credit-in-accounts-receivable

  • Community Member Profile Picture
    Community Member on at

    Thank you for your help with this.  I really appreciate it.

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