Hello,
I work for a company that is still using QuickBooks and has long since out grown it. Now that we're growing we're finding the severe limitations of QuickBooks and have researched and talked to numerous ERP solutions experts and have starting leaning heavily towards Microsoft GP. Before we plunge into this I have a few questions for the general community that uses Dynamics GP
We are a privately held capital intense service company based in the technology sector and one of the biggest problems we have is associating customer specific capital to customers and tracking all the depreciation, additions, disposals, etc. To complicate this we primarily finance all capital for customers to coincide with the customer service contract, and would like to associate all the finance cost with the assets back to the original customer. Has anyone ever done anything like this? If so, would you be willing to share in general terms how you accomplish this while using Dynamics GP?
Another challenge that we will have in our future will be integrating Dynamics GP into our internal home grown system for operation management that we use as our customer facing service platform, in addition to Salesforce and a few others. Has anyone encountered any complications in integrating with other systems, or offer any advice on tackling the process?
Our company is based out of St Louis, MO and would ultimately like to talk to someone about your transition to Dynamics GP, how it works for you, any challenges you've encountered that we can be aware as well as your method of transitioning into Dynamics GP. Did you use an implementation partner or did you do it on your own? Did you have to completely re-vamp or establish business processes? If anyone is willing to talk, please send me a message. Any help or advice would be greatly appreciated
Thanks