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Microsoft Dynamics SL (Archived)

HELP - Invoice not listed in Payment Application, but show in Customer Activity

Posted on by 3,205

Hi there,

need help here.

We want to apply payment on certain invoice. unfortunately, that invoice not listed on payment application.

I check on ARDOC table, opendoc and release status = 1.

I check on customer activity, with mode = "open document only", invoice there.

that invoice is other period (from previous period).

need help please. thanks in advance.

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  • rodi Profile Picture
    rodi 3,205 on at
    RE: HELP - Invoice not listed in Payment Application, but show in Customer Activity

    hi, thanks very much.

  • Verified answer
    Stefan N Profile Picture
    Stefan N 80 on at
    RE: HELP - Invoice not listed in Payment Application, but show in Customer Activity

    Hi Rodi,

    the invoice may already be selected in another application batch. You can check the following -

    - Is there a value in ARDOC,ApplBatNbr. If there is that is an open Payment App batch, you can't have the invoice selected in two such batches.

     - Select * From ARTran Where SiteID = 'your invoice nbr here'. If you get a record there, you probably have the same situation.

    - You can also try - Select * From Aradjust Where AdjdRefNbr = 'your invoice nbr'

    Stefan

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