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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / Has anybody used an in...
Microsoft Dynamics RMS (Archived)

Has anybody used an ingenico isc250 with RMS Store Operations Ver 2

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Posted on by TTaylor 305

Has anybody used an ingenico isc250 with RMS Store Operations Ver 2.  I need a signature capture / CC device that I can use without changing my CC processor.  The isc250 looks like a nice unit but I don'tnow if it will interface with RMS,

Thanks,

Tom

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I have the same question (0)
  • Bruce Liao Profile Picture
    Bruce Liao 265 on at

    We tested isc250, and it worked for RMS 2.0. However, it is not MS certified ..... you could talk to ingenico to request one for your testing.

  • jenebo Profile Picture
    jenebo 157 on at

    Did you ever get this setup correctly? I have the same setup and cannot get RMS configured correctly. I have called Ingenico and we found that my OPOS driver is configured correctly for the ISC 250.

    Any help is appreciated

    Thanks,

    Jay.

  • YGK Profile Picture
    YGK on at

    Could you make it work for Debit Pinpad? If so, could you tell me what OPOS driver name you used? I am using iSC350 and I do have a problem with Pinpad OPOS driver.

  • Bruce Liao Profile Picture
    Bruce Liao 265 on at

    Jay,

    Which interface you config for the isc250? I tested powered USB cable and USB cable, both need to set to serial interface and it need to install USB driver too. Hope you can get it works.

    Thank you,

    Bruce

  • Bruce Liao Profile Picture
    Bruce Liao 265 on at

    YGK,

    Our client doesnt use Debit Card, so we didnt config pinpad, but the OPOS driver is for the device, so pinpad function should be work.

    Thanks,

    Bruce

  • YGK Profile Picture
    YGK on at

    Bruce,

    Thank you for your comment.

    I am using iSC 350, Windows 8 Prof. and RMS 2.0 with the most recent hotfix.

    When I install OPOS driver for the device, many logical device names are registered in the registry.

    Out of those, I can use IngSC3XX, iSC350, and Telium2 for my device iSC350.

    I do not know why there are many but I believe IngSC3XX is the one I am supposed to use.

    With tat device name, for Pinpad, I can open but I cannot claim the control of the device in test application.

    One strange thing I found, If I use Telium2 as my logical device name, then I can control Pinpad as well.

    However, RMS is not functioning well with Telium2 as OPOS driver name.

    I still need to test a little bit further but RMS and device are not functioning smoothly with Telium2 as OPOS drive setting in RMS register setting.

    I hope either MS or Ingenico will work further on RMS and OPOS drivers so that we can use tuse pinpad as well.

    Thanks,

    YGK

  • YGK Profile Picture
    YGK on at

    Bruce,

    Did you setup and use line display of iSC250 with RMS?

    I set Pole Display OPOS driver in RMS manager and I loaded the form file to device but the device does not display any info when I use RMS POS.

    I was expecting the device will display the last scanned items and its related info.

    Could you let me know if you have any info about it?

    MS already confirmed it is working with POS 2009 but it seems like MS is leaving RMS as orphan.

    Thank you.

  • Suggested answer
    Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,382 on at

    Actually last week something was mentioned on the Resellers group that an Ingenico device, they didn't mention the model, is being released in the next week or so.with HF #38

  • YGK Profile Picture
    YGK on at

    Thank you. I will keep my eyes on HF 38 next week.

  • Community Member Profile Picture
    Community Member on at

    Wasn't hotfix 38 included in the CU 5 update Jeff? I believe both HF 39 and 40 also include information concerning these devices too? I'd recommend taking a look at them as I'm pretty sure they do too.  

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