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India GST Patch issue on AX 2012 R2?

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Hi folks,

We've installed GST hotfix and so all the mentioned DLL's and objects are available at required places after installation. 

All required Tax setup has been done as per the documentation from MS.

Now, I am trying to test it by creating SO.

But as soon as I click any of the buttons which goes for GTE tax calculation(Totals, confirmation..), I am getting an error as

====================================

Processing item Solving merged Z3 expression failed: The solving formula encountered a run-time error.. Details: Parameters

Header.Lines.GST.SGST.Rate.Rate = 0

Header.Lines.GST.CGST.Rate.Rate = 0.14

Header.'Total Discount Percentage' = 0

Header.Lines.'Assessable Value' = 100

Solving parsed Z3 expression

Header.Lines.'Base Amount'=Header.Lines.'Assessable Value'*(100-Header.'Total Discount Percentage')/100

Header.Lines.'Price includes tax'=0

Header.Lines.GST.CGST.'Base Amount'=Header.Lines.'Base Amount'

Header.Lines.GST.CGST.'Tax Amount'=Header.Lines.GST.CGST.'Base Amount'*Header.Lines.GST.CGST.Rate.Rate

Header.Lines.GST.SGST.'Base Amount'=Header.Lines.'Base Amount'

Header.Lines.GST.SGST.'Tax Amount'=Header.Lines.GST.SGST.'Base Amount'*Header.Lines.GST.SGST.Rate.Rate

System exception: Fail to load Z3.    at Microsoft.Dynamics365.Tax.Core.CalculationEngine.Calculation.FormulaEngine.FormulaEngineFactory.GetFormulaEngine()

   at Microsoft.Dynamics365.Tax.Core.CalculationEngine.FormulaFacade.Calculate(FormulaMetadata metadata, Hashtable parameters)

===================================

Anyone else faced this issue?

It looks like a issue with the dll "Microsoft.Dynamics365.Tax.Core".

Please suggest if anything else needs to be done apart from the installation steps provided by MS or If there could be anything I can do to overcome the issue?

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  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: India GST Patch issue on AX 2012 R2?

    Dear Sir,

    Thanks a lot...!!

    Issue is Solved...!!

    Chandru

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: India GST Patch issue on AX 2012 R2?

    Shankar sir, Thanks for your suggestion, issue has been resolved after installing VC++ 2015 version.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: India GST Patch issue on AX 2012 R2?

    Most of cases, this issue is due to loading of Z3 assemblies. Please use assembly dependency check tool (for instance Dependency Walker, you could easily get online) to validate all dependencies assemblies of Microsoft.Z3.dll and libz3.dll are well settled in your machine.

    For instance you go with Dependency Walker, run it and click “File” => “Open”  to select the assembly you want to check, you will the screenshot like below:

    The screen above show we missed some DLLs need for libz3(MSVCP110.dll, VCOMP11.dll and MSVCR110.dll), it is because “Microsoft Visual C++ 2012” is not well installed in your environment. Please follow the link or search installation file online to repair.

    After fixing, the check should look like:

    Expected result of 2 DLLs: regarding Microsoft.Z3, it should all green without any validation error. Regarding libz3, there might be some bridging dependency issue, but as long as the 4 direct dependencies are well settle like screenshot above, it’s good to go.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: India GST Patch issue on AX 2012 R2?

     I have face same issue and I have  fixed using above method

  • Soumyadeep Profile Picture
    Soumyadeep 10 on at
    RE: India GST Patch issue on AX 2012 R2?

    Faced same issue. resolved after installing 

    Visual C++ Redistributable for Visual Studio 2012 Update 4.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: India GST Patch issue on AX 2012 R2?

    Hi Rama,

    I resolved this issue as per the suggetion of Akshay mentioned above i.e. microsoft visual c++ 2015 redistributable package (x64) installation.

  • RaghavR Profile Picture
    RaghavR 240 on at
    RE: India GST Patch issue on AX 2012 R2?

    Hi manikumar,

    I have also same issue, i am not able to find the UTGST in AX 2012 R3, have you find any solution?

    If you find the new patch for UTGST for AX 2012 please provide me the Hotfix number.

  • akshaykupra Profile Picture
    akshaykupra 516 on at
    RE: India GST Patch issue on AX 2012 R2?

    Hi, sudeep

    for this error there is one solution which is microsoft visual c++ 2015 redistributable package (x64) download.

    if this solution is not useful then try in Virtual Machine.

    becouse there is DLL problem in your server.

    akshay

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: India GST Patch issue on AX 2012 R2?

    Z3 library error.....

  • akshaykupra Profile Picture
    akshaykupra 516 on at
    RE: India GST Patch issue on AX 2012 R2?

    Hi, sudeep

    Which error you are talking about which is Z3 error or setup error?

    Akshay

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