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Customer experience | Sales, Customer Insights,...
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Recycled lead in Marketing

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Hey everyone,

I was wondering what can we do with this field "Recycled". This is new for me and can somebody please explain when shall we use it? Is it a simple y/n field or does it effect any further action? Thanks

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  • Verified answer
    Nya Profile Picture
    29,060 on at

    Hi,

    Please refer to the following section to know more about the field.

    recycled

    Sales re-engagement is a powerful tool to boost sales quota—if the teams are equipped to move prospects back into the nurture stream. Successful lead recycling requires the ability to tag and score recycled leads, enabling marketing to add them to a recycle campaign for educational content specifically tailored to keep undecided leads engaged, as well enable intelligent lead nurturing that ensures leads aren’t passed to sales too quickly in the first place. With Dynamics 365 for Marketing, your teams can set up dedicated segments and a buyer journey to easily recycle leads for further nurture.

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