Hi,
I am registering a new user in the Customer Service Portal. I have the setting Profile/ForceSignUp set to True.
After providing uemail, username and password, and clicking Register, a 'This page isn't working' error is being displayed, and then the following:
Any suggestions as toi why much appreciated
Thanks
Steve
Hi Steve,
Maybe you can try to restore all the settings to their default values:
Authentication/Registration/ProfileRedirectEnabled: true
Profile/ForceSignUp: False
Or other changed settings...
Hi Leah,
Still no luck I'm afraid
You can try to clear cookies of the browser now.
I now get the message 'fph-support-portal.powerappsportals.com/ redirected you too many times'
before going onto the above screen shot.
The setting Authentication/Registration/ProfileRedirectEnabled is false
Did the error appear only after changing ‘Profile/ForceSignUp’ setting?
Have you done any other customizations?
Maybe you can try to clear cache to test again:
Server-side cache in portals - Power Apps | Microsoft Docs
I might add that with an already registered user, the Profile page can be accessed and displayed as normal. The issue only occurs when registering a new user.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
As AI tools become more common, we’re introducing a Responsible AI Use…
We are honored to recognize Andrés Arias as our Community Spotlight honoree for…
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Abhilash Warrier 101 Super User 2025 Season 2
Suresh Kulla 69 Super User 2025 Season 2
Daniyal Khaleel 58