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Microsoft Dynamics CRM (Archived)

Opportunity read right across related account's owner

Posted on by Microsoft Employee

Hi,

I have the following configuration:

SalesUser1 - member of SalesUnit1 - in SalesRole

SalesUser2 - member of SalesUnit2 - in SalesRole

SalesRole gives read access on BusinessUnit level on Opportunity and read access on Organization level on Account.

We have an Account1 owned by SalesUser1.

SalesUser2 has an Opporunity2 related to Account1.

Now SalesUser1 can see Opportunity2, but this opp is owned by SalesUser2 who is in a different business unit and the read access is only granted within the same business unit. There is no share on this opp.

SalesUser1 can not see any other opps of SalesUser2.

I think this read right is come through the Account1 record which is related to Opportunity2 and owned by SalesUser1.

I checked the Case entity's security and it works in the same way. (Maybe some other entities too.)

BUT, my custom entity does not work in this way.

I would like to use this functionality on my custom entity as well, but I could not find any documentation about it.

How this security mechanism works?

How can I turn it on for a custom entity?

How can I turn it off for an OOB entity?

Regards,

Szabolcs

*This post is locked for comments

  • Dynamics_Alok Profile Picture
    Dynamics_Alok 1,746 on at
    RE: Opportunity read right across related account's owner

    I think you should check with Entity Ownership.Try to change it and then check your functionality.

    Security Role does not differentiate custom and system entity. 

  • sandeepstw Profile Picture
    sandeepstw 4,601 on at
    RE: Opportunity read right across related account's owner

    hi,

    Please check these link:

    crmbook.powerobjects.com/.../security-roles

    thanks,

    Sandeep

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