Reverse Sales order invoiced

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Posted on by Anna LeeLa

Hi,

When I tried to reverse the Sales Order in the customer transaction, the system noticed: "Voucher number ARV8-00095089, transaction type Sales order revenue, and account number 3010-08-00-0 can't be reversed."

Why I can't reverse this Sales Order?

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BillurSamdancioglu 17,153 Most Valuable Professional on at

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RE: Reverse Sales order invoiced

Hi,

You can not cancel a sales order.

You have to create a credit note.

In this lğink, you can find the orders that can be cancelled and the ones that can not be cancelled.

learn.microsoft.com/.../cant-reverse-transctns
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Anna LeeLa 5 on at

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RE: Reverse Sales order invoiced

Hi, please help me to resolve this problem!!