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CRM 365 Ignoring Default value on Opportunity Models

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Posted on by Erik Coppens

195

Hi All

*CRM 365, On-Premise, 8.2.0.749*

I have a new challenge, this time with Opportunity models where CRM ignores 2 default values of fields.

On a Opportunity, via the subnavigation we go to the associated Opportunity models screen.
When we try to add a new Opportunity model, the Opportunity model form opens and two fields ignore defaults set on field detail level

'Select product' is set to "Write-in" while the default value is set to "Existing product"
'Pricing' is set to "Override Price" while the default value is set to "Use Default"

As a workaround I tried to create a businessrule which sets the values to what I want them to be, but this either has no effect or is overwritten by this behavior too..

Any ideas?

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Suggested answer

Shahbaaz Ansari 6,203 on at

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RE: CRM 365 Ignoring Default value on Opportunity Models

Hi Erik,

on page load write a javascript function and set the value of select product and pricing field, in your function use set time out and set the value of fields after 4-5 seconds, and try if it works, because it may be getting set from some where.

function onload()

{

setTimeout(function()

{

//set the default value of your fields// below is the code for setting lookup value in javascipt

var object = new Array();

object[0] = new Object();

object[0].id = fieldId;

object[0].name = value;

object[0].entityType = fieldType;

Xrm.Page.getAttribute("fieldName").setValue(object);

},

4000);

}

if you find it helpful, please mark as verified.

Thanks,

Shahbaaz

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