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Customer Insights - Journeys forum

Dynamics 365 for marketing

Posted on by 107

 I have been unable to Go live on marketing forms, create segments query, test send marketing pages(this worked earlier and stopped).

I installed an upgrade thinking that will resolve the issue but we are still experiencing the issues

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marketing form

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segment

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Test send error

  • Jide Bantale Profile Picture
    Jide Bantale 107 on at
    RE: Dynamics 365 for marketing

    Hi Dilyana,

    I have raised a support ticket with Microsoft and hope they fix it as soon as possible.

    Thanks

  • Suggested answer
    d_radulova Profile Picture
    d_radulova 2 User Group Leader on at
    RE: Dynamics 365 for marketing

    Hi Jide,

    A few months back we had a similar issue where we couldn't check for errors or go live with any entity.

    It started happening after we run out of space and went over our storage limit.

    We raised a ticket with Microsoft and they fixed it for us in less than a day by restarting something at their end.

    I think a ticket is your best bet too.

    Keep us posted.

    Thanks,

    -DD

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