Good day,
Kindly help me understand this:
So I have ItemA and ItemB (Supplementary item):
1. I added a sales supplementary item (ItemB) to ItemA on the released products;
2. Created a Sales order for ItemA and calculated supplementary items to add ItemB on the lines;
3. Confirmed the sales order;
4. Now here's the process I desire to follow: I want to only pick, deliver and invoice the main item (ItemA), then deliver and invoice ItemB later (two separate invoices essentially).
5. The process worked fine, I was able to only invoice ItemA first round.
Problem: When I ran the process to now invoice the supplementary item separately, I noticed two invoice journals were created. However, the journal for the supplementary Item came out blank when I printed. So I then went back to print the first invoice, then noticed that the Supplementary item amount was added to the original invoice.
My expectation was that since the first invoice was posted, the second invoice was supposed to have its own line with its separate amount, not generate a blank invoice and add the supplementary amount to the first generated invoice.
Please advise if this how the system is expected to work for supplementary items? and why (just so I understand)?
Regards,
Tpee