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Supply chain | Supply Chain Management, Commerce
Suggested Answer

Sales Supplementary Items - I desire to separate invoices for the Main Item and Supplementary Item

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Posted on by 120

Good day,

Kindly help me understand this:

So I have ItemA and ItemB (Supplementary item):

1. I added a sales supplementary item (ItemB) to ItemA on the released products;

2. Created a Sales order for ItemA and calculated supplementary items to add ItemB on the lines;

3. Confirmed the sales order;

4. Now here's the process I desire to follow: I want to only pick, deliver and invoice the main item (ItemA), then deliver and invoice ItemB later (two separate invoices essentially).

5. The process worked fine, I was able to only invoice ItemA first round.

Problem: When I ran the process to now invoice the supplementary item separately, I noticed two invoice journals were created. However, the journal for the supplementary Item came out blank when I printed. So I then went back to print the first invoice, then noticed that the Supplementary item amount was added to the original invoice.

My expectation was that since the first invoice was posted, the second invoice was supposed to have its own line with its separate amount, not generate a blank invoice and add the supplementary amount to the first generated invoice.

Please advise if this how the system is expected to work for supplementary items? and why (just so I understand)?

Regards,

Tpee

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  • Suggested answer
    Gorminator Profile Picture
    2 on at

    Tpee,

    This sounds like native functionality for supplemental items. You'll want to consider an extension with your development team to hide supplementary items from the SSRS sales order invoice report.

  • Suggested answer
    Danny Bilodeau Profile Picture
    4,918 Super User 2025 Season 2 on at

    Hello Tpee,

    The behavior should not be different for a supplementary item. After the supplementary item is selected it is added to as sales order and treated like any othe sales order line.

    I think teh difference in behavior is caused by either :

    -  subtle difference between the items (supplementary item being non-stock, free of charge supplementary item,...) or

    - Timing. Timing of posted transactions is important in your described process. The packing slip and invoice for Item A have to be posted before Packing Slip and Invoice for item B)

    You should have ended up with two invoice journals with each one line.

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