service call: adding multiple technicians

(0) Share

Report

Posted on by Ruth Ali

730

Hi Guys,

I need step by step guide on adding multiple technicians to a new service call entry. My Tech Assignment window doesn't show any technician even though in the technician maintenance, all techs are linked to service areas. what am I doing wrong?

thnx, Ali

*This post is locked for comments

All responses (2)

Answers (0)

Ruth Ali 730 on at

Like (0)

Report

RE: service call: adding multiple technicians

well yes and no. At Technician Assignment, I marked both options ie to check by service area and by skills. This worked immediately afterwards. However, subsequent service calls are not showing any technician in the technician assignment window.
Beat Bucher GP Gee... 28,021 Super User 2024 Season 1 on at

Like (0)

Report

RE: service call: adding multiple technicians

Hi Ruth,

Were you able to figure out your problem ? do you still need help on this question ?