Hello all,
We have a case to draw a bill of exchange (BOE) of amount 5000 EGP with a settlement of a customer invoice with total amount 100, 000 EGP, then we did a remittance of the BOE, then a protest of the same BOE but we noticed the balance to settle of the customer invoice is still 95,000 EGP.
Do we miss any step to make the customer invoice balance back again to original value 100, 000 EGP ?
We use D365FO version 10.0.26
Details as below
Thanks in advance,
Best regards,
M.Hammam