Hello,
I needed to mark a PO as cancelled so I edited the PO via the Edit Purchase Order screen. When selecting the status as cancelled each of the item lines showed as cancelled also so I clicked on Process.
When I call up the PO, the status went back to what it was before I cancelled it (New), so it was as if the system wasn't changing it.
I went back into the PO and edited it again and this time changed the item on the PO to cancelled rather than doing this from the drop-down at the top of the order. Surprisingly this worked and the order is now showing as cancelled.
Has anyone got any ideas why this happened?
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