You’re offline. This is a read only version of the page.
We voided a payment to a vendor that was paying multiple invoices. In the vendor transaction inquiry, it shows the payment is voided (with an asterix) and there was no error or interruption. All reports printed properly at the time of the void. When we go to apply a new payment to the now open invoices, we notice the invoices all show a zero amount remaining. They do not show a payment being applied, but the remaining balances of the invoices are all zero. Also, when we look at the payables summary inquiry for this vendor, we see that there are 4 invoices and the original amount matches the payables balance, but in the aging table below, there are no balances (see pic). Seems some tables did not get updated properly when the void kicked off. Any help would be much appreciated.
*This post is locked for comments
I have the same question (0)
As a quick follow up, to avoid this as a suggestion, we did run check links against the payables logical tables and no errors were found.
Share
Report
All responses (
Answers (
4
