Small and medium business | Business Central, N...

Purchase Order - Accidentally Deleted Line Items that have been Received

(3) Share

Report

Posted on by BB5Phil

We have a large open PO with quarterly releases and accidentally deleted line items that have been received and invoiced. Why would BC allow you delete line items that have been received and can you change any system settings to prevent this from happening in the future?

Categories:

Dynamics 365 Finance

I have the same question (0)

All responses (6)

Answers (0)

Jonas "Jones" Melgaard 4,985 Most Valuable Professional on at

Like (0)

Report

Moved from D365 Finance to the BC forum

Was this reply helpful? Yes No
Sohail Ahmed 11,148 Super User 2025 Season 2 on at

Like (1)

Report

In Business Central, the system should not allow deletion of purchase lines that are fully or partially received/invoiced — unless those lines are not properly linked or the deletion happened before posting. If lines were deleted post-receipt/invoice, it may be due to:

Customizations bypassing standard checks

Using "Delete Line" before posting the receipt/invoice

Manual modifications in earlier versions or via configuration packages

✅ To prevent this in future:

Restrict permissions for deleting PO lines using Permission Sets

Enable Change Log to track such actions

Train users on proper handling of posted documents

✅ Mark this answer as verified if it helps you.

Was this reply helpful? Yes No
Suggested answer

RockwithNav 8,637 Super User 2025 Season 2 on at

Like (0)

Report

BC won't - Check if anything working on top as a custom solution.

Blog - rockwithnav.wordpress.com/
Twitter - https://twitter.com/RockwithNav
Facebook - https://facebook.com/rockwithnav/

Was this reply helpful? Yes No
Suggested answer

YUN ZHU 95,729 Super User 2025 Season 2 on at

Like (0)

Report

Hi, There are standard controls here that cannot be deleted.
Is this caused by a third-party customization? I recommend that you contact your partner to investigate this issue.

Qty. Rcd. Not Invoiced must be equal to '0' in Purchase Line: Document Type=Order, Document No.=106015, Line No.=10000. Current value is '2'.

Hope this helps.

Thanks.

ZHU

Was this reply helpful? Yes No
Suggested answer

Kamal Khakhkhar 1,282 on at

Like (1)

Report

Hii There,

as per this scenirio its possible when user was updated status to OPEN . and then if the QTY to Invoice and Receive is same as Quantity it will allow to delete line so YUN ZHU as per you case you not invoiced QTY .

so please check the status of ORDER also .

so as per requirement you can create a customization for this to prevent deleting from this from page ,

if you want to check the code feasibility will check .

if you found answer please mark it answered.

Thank You .

KAMAL Khakhkhar.

Was this reply helpful? Yes No
Suggested answer

KasparsSemjonovs 4,774 Super User 2025 Season 2 on at

Like (0)

Report

BC system has only restriction that PO cannot be deleted if Qty. Received <> Qty. Invoiced. If all received items are invoiced, then PO can be deleted. Normally if You press Post from the PO to create receipt+invoice (or just invoice) the PO will be deleted automatically (if all quantity was received and invoiced by this action). So normally in PO list it is not intended to keep PO's that have been received and invoiced. For large orders - the Blanked Orders are used - you enter the yearly quantity and from this generate partial PO each month/quarter.

Of course if You really want to prevent deletion, just remove the permissions for users to Delete from table 38 (Purchase Header). Or create a customization with the needed validations.

Was this reply helpful? Yes No